An application for engineering project estimation & material tracking


01 Setup 02 Proposal 03 Project 04 Procurement 05 Dispatch 06 Invoicing 07 Inventory 08 Service 09 Trading 10 Gas
Service Module
On project completion, METS service module assists in setting up service contracts for warranty services and for annual maintenance contracts. It has features to register complaints, record visit (call) details, track the spares utilized and assist in invoicing for service rendered.
01 Service Contract

List details of machines under contract and their serial numbers.

02 Service Schedules

Auto generation of Call Schedules.

03 Complaints

Register Customer Complaints.

04 Assigning Complaints/Schedules

Plan & assign all complaints/schedules to service teams.

05 Spares Utilized

List of Spares used during calls.

06 Service Invoice

Generate invoices for the service rendered.

07 Mobile App for Field Technicians

Technicians can upload visit details along with customer feedback, signature & pictures.

08 RT & TAT Reports

Response Time, Turn-Around Time & Resource Utilization Reports can be generated at team level or at resource level.

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